"Problem solvers love to problem solve. Thank goodness for energy like yours!"
-Carolina L. Chief Marketing Officer
Meet our Leadership
An agency veteran with deep expertise in UX, IxD, Analytics and Design Thinking, Ben has recently launched paixon.io, to provide clients and UX'rs with AI-powered Customer Journey Mapping.
Experience across Financial Services, Consumer Packaged Goods, Healthcare, Technology and Automotive verticals allows Ben to bring natural curiousity to complex challenges in need of simplicity.
Guided By Our Values
An Independent, Honest Perspective
Sometimes you need someone who will look critically at your assumptions - about your product, your audience and yourself - and help you view them from afar. We're experts at what we like to call "making bad news feel like good news." Nothing soft-pedaled: just honest, open and cogent feedback.
We’ve been at this for over 20 years, and we’ve helped 100s of clients – from small, local businesses and artists to Fortune 50 companies – connect with their audiences in truly extraordinary ways. We'll bring our experience in a variety of industries to bear on your particular challenges in a thought-provoking way.
Teaching & Sharing
We won’t just give you recommendations – we’ll actually teach you how to develop research & experience design skills, and implement our methods, within your own practice, so that you can continue to thrive. We want to work hand in hand with you to expand your ability to serve your stakeholders far into the future.
Interested in Working with Us?
You're Amazing. We Just Have a Few Questions to Start